Directly contributes to and supports sales goals of the Agency or specialist department as communicated from the Agent to meet long-term and short-term goals for Agency growth. This includes new business, cross-sell opportunities, customer service, retention, and profit goals.
Core Job Duties (but are not limited to)
Business Results: Ability to meet individual performance, metrics and goals
Drive and Productivity: Able to bring about great results from ordinary circumstances; prepares for problems or opportunities in advance; undertakes additional responsibilities and responds to situations as they arise without supervision.
Innovation: Accepts innovation and improvement recommendations
Communication: Acceptable verbal and written communication skills
Team Work: Accepts feedback when offered and works well with others
Required job duties are normally performed in a climate-controlled office environment.
Preferred Skills and Abilities
Four year college degree preferred. Previous customer service experience highly preferred. Ideal candidate will have basic PC skills, basic math skills, strong analytical capability, conflict resolution skills, and strong verbal and written communication skills.
NOTE: This position may require having the flexibility to work non-standard hours/shifts and having the ability to adhere to a structured schedule.
19260 E 50th Terrace S, Suite I
Independence, MO 64055