Think about when you contact the companies with whom you do business. What do you expect?
At TeleTech, we understand that customers perceptions about a company are shaped largely by the interactions they have with a companys service representatives. One bad interaction can create a negative perception about a company. A positive experience builds a positive impression. Drives customer loyalty. And leads to more business.
TeleTech specializes in creating positive customer experiences. We help many of the worlds leading brands provide exceptional service to their customers.
At a glance
TeleTech brings more than 23 years of experience managing the full spectrum of customer-service needs for companies. Customer Service. Technology. Recruiting. Training. Technical Support. Operations Management. Business-Process Improvements. Analytics.
At TeleTech we:
Employ more than 40,000 people worldwide
Handle more than 2.7 million customer interactions each day
Do business in more than 150 languages
Have offices in more than 17 countries