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"Results-Driven Customer Service Representative"

COMPUTER SKILLS: -- Microsoft Word, Excel, and Outlook -- Microsoft XP Professional -- Internet -- PC and MAC literate -- Type 81wpm QUALITIES: 1. Over four years of experience working in diverse... View More

WORK EXPERIENCE

Job Title: Assistant Manager

Company Name: Casio

Industry: Electronics

Location: Tempe Arizona

Job description:

Assistant Manager 1. Responsible for the supervision of a staff of five people. 2. Responsible for the training of sales associates. 3. Managed and kept track of high revenue inventory through Casio's CMS system. 4. Performed feedback on sales techniques, follow-up methods and quality of after sales service. 5. Assisted the manager in improving customer service based on client feedback through the development of new policies and procedures.

Job Title: Sales Associate

Company Name: Oshkosh Bgosh

Industry: Retail

Location: Tempe Arizona

Job description:

Sales Associate 1. Managed cashiering activities in areas of purchasing, returns, and exchanges, and enforced store policies. 2. Provided support to the sales team, ensuring all sales and service objectives were met. 3. Responsible for customer service on the floor, duties included answering customer queries and assisting customer with their purchases. 4. Maintained and restocked inventory.

Job Title: Customer Service...

Company Name: Hipnotik Media

Industry: Advertising/Public Relations/Marketing Services

Location: Phoenix Arizona

Job description:

Customer Service 1. Scheduled appointments, and interfaced with potentials clients on the purchase of design services. 2. Performed feedback and follow-up on commercial accounts to ensure customer satisfaction after product purchase. 3. Provided suggestions on improvement sales techniques to increase client retention. 4. Assisted in the design and planning of promotional materials.