Happy Holidays to all of our members!
Our offices will be closed on Christmas Day and New Year’s Day. If you send us an email or a note there may be a small delay in response time but rest assured, we will reply as soon as possible. Thanks for your patience!
We look forward to sharing 2009 with the whole BlackPlanet community!
The Member Services Team
We are so excited because our hard working design team just added some new gifts to help our members celebrate this holiday season.
Here are some of the new gifts we added:
Happy Holidays to all of our members!
Our Help section is undergoing some maintenance and may not be accessible for all or part of the weekend.
It's that time again! We made some site enhancements just in time for the holidays!
We hope you noticed the new look and feel of the home page. We upgraded the main graphics to give you sleeker images and a more modern look and feel. Additionally, the main graphic now rotates making it easier for you to see the top stories that members are talking about. Click on any of these stories to find out the latest news and gossip!
Does the site look a little different to you? It should! In the past the site was always on the left side of your computer and made the screen look a little lopsided. Our tech team made a few changes and now it is smack dab in the middle of your screen making the site much more pleasing to view.
Member dock has been one of our most talked about features. Many members sent us suggestions about where it should be placed on the site. While an overwhelming number of members love it, some have complained that the location on the right side of the site is awkwardly positioned. Based on your feedback we moved the Member Dock to the bottom of the page.
The functionality of this tool has not changed. You can still see members that match your Member Find Search, you can still view New members and you can still view a random selection of members in the Surprise Me section. Although most of our members love Member Dock we know there are some who don't like it. And for those of you who fall into this category, you still have the option to minimize the Member Dock. Click on the small box on the right side of the Member Dock and it will minimize the box so it is less intrusive.
Can't See the Member Dock now?
If you cant view the member dock or if it looks funny you might be using an outdated version of Internet Explorer. Most sites, including ours, look and work better if they are viewed in IE 7 or Firefox which is an alternative browser you can use instead of Internet Explorer. You can check what version of Internet Explorer you are using while you have a browser window open. Click on the "Help" link in the browser. You should see an "About Internet Explorer" option. If you click on this you will see what version you are using. To upgrade your browser please go to: www.microsoft.com or www.firefox.com.
We have an exciting announcement about chat! Over the last few months our technology team has been busy redesigning chat. We redesigned it because you told us our current version was slow, it crashed a lot and the look and feel was clunky. The new version is still in test mode (beta) and we want to get your feedback. Your input will help us make the new version of chat even better!
When you go to the chat landing page, look for "The New Chat is Coming" box. You will see links to the new rooms. Clicking on one of the rooms will get you started. We are testing with a limited number of rooms so don't worry if your favorite room is not there. It will be there when we go live. After you use the beta version of chat, please click on the "Give Us Feedback" button to let us know what you think. Members who give us feedback will earn 50 member points!
Can't find someone in Rate Me? Many members complained that the members they were seeing in Rate Me were too old or too young. We made some changes based on your feedback. We added some age restrictions in this section so if you are above or below a certain age range you may not see members that are above or below this age range.
The changes listed here were all done because of your suggestions. We appreciate your feedback and as always we welcome your thoughts and comments. Please leave us a message and let us know what you think!