Member Services Updates

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MemberAdvocate
  • Location: New York, NY
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Blackplanet Update: Friday, January 13

Posted

Happy Friday BP!

Lets spend this long weekend in rememberance of Dr. Martin Luther King Jr. 

Here are a few playlists from Blackplanet Radio to get you in the mood!

Top 10 Civil Rights Protest Songs Of All Time

Closer To My Dreams


Inspired by Martin Luther King, Jr.

 

memberadvocate@interactiveone. com

Blackplanet Update: Thursday, January 12

Posted

 Hey BP, 

Check out our new playlists on BlackPlanet Radio! Paste the link to your playlists in the comments and we'll post them on the homepage!

 
 
 
 
 
 
 
Enjoy!
 
Member Advocate Team
memberadvocate@interactiveone. com

Blackplanet Update: Wednesday, January 11

Posted

Hey BP, 

It's almost the weekend! Who's off for the MLK Jr. Holiday? Things are still smooth and we're happy about that! Just continue to please help be our eyes and ears around the site. If you see site performance issues, user scams, offensive users or anything that takes away from your BP experience, let us know immediately! 

Hit us up with any member issues at memberadvocate@interactiveone. com

 

-Member Advocate Team

 

Blackplanet Update: Tuesday, January 10

Posted

Hello Blackplanet,

Hope your Tuesday is going well. We've had a pretty good day here! Making sure things are up and working for you while keeping a safe and hassle-free enviorment.

Please help be our eyes and ears around the site, if you see site perfomance issues, user scams,  offensive users or anything that takes away from your BP experience, let us know immediately!

As always we can be reached at MemberAdvocate@interactiveone. com 

 

Have a great day!

Member Advocate Team

Blackplanet Update: Monday, January 9

Posted

Hey BP!

As you may have noticed, we had a great weekend with site performance. Please let us know ASAP if you experienced any downtime or site features not working. We're here to offer you the best user experience possible so your feedback means a lot to us!

As always, please don't hesitate to contact us with any member issues you may have.

MemberAdvocate@interactiveone. com

 

-Member Advocate Team

BlackPlanet Update: Sunday, January 8

Posted

Hope your weekend is going well BP!

You know we had to ask you again: Did you get a chance to check out BlackPlanet Mobile yet? Let us know what you think! You can check it out at m.blackplanet.com

Have A Great Week!

BlackPlanet Update: Saturday, January 7

Posted

Hope your weekend is going well BP!

Did you get a chance to check out BlackPlanet Mobile yet? Let us know
what you think! You can check it out at m.blackplanet.com

Enjoy your weekend!

Blackplanet Update (Blackplanet Mobile): Friday, January 6

Posted

 Happy Weekend BP!

We're really excited to be in the final stages of BP Mobile! We want to invite all of you to get a first look at it before we release it to the world. Please give any feedback you have. We want to make sure the product is perfect for our audience and who better to advise us on it than you guys!

Go to m.blackplanet.com on your mobile browser and enjoy your Blackplanet experience on the go. 

 

Let us know what you think! 

As always, please send any member issues to memberadvocate@interactiveone. com

Have a great weekend!

-Member Advocate Team

Blackplanet Update: Thursday, January 5

Posted

Hey BP,

Today's scheduled maintenance was successful with bare minimum downtime. Thanks for hanging in there with us. 

We've heard your concerns about the Hit Counter, Recent Visitors and Notes issues. The Hits and Visitor counters have been fixed but will take a little while for the numbers to catch up where they should be. You will be seeing your accurate hits and visitors soon. 

The team is looking into issue performances concerning notes and no downtime is expected during this process. 

Please continue to send all member issues to memberadvocate@interactiveone. com

More ways to hang out with BlackPlanet

Welcome to BlackPlanet Radio,
The new music service where you are the DJ!
www.BlackPlanetRadio.com

Finally! BlackPlanet Mobile!
http://pi.bpcdn.us/blackplanet -radio/index.html

BlackPlanet on Facebook
https://www.facebook.com/Black PlanetOfficial

@BlackPlanet on Twitter
http://twitter.com/#!/blackpla net

Scheduled Maintenance: Thursday, January 5 10am-12pm ET

Posted

Good Morning BlackPlanet, 

Many of you are still having issues with photos, messaging and member profiles. We will be doing maintenance on those areas and you may experience down time or slowness until 12pm ET. 

We thank you for your patience and hope to get you back up and running as soon as possible. 

If you have any further questions or member issues, please contact us at memberadvocate@interactiveone. com

Thanks, 

Member Advocate Team

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